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Day 25: Customer Love, Stealth Mode

I didn’t feel like I should write a post this time around. I’ve been pretty invisible this month, and I almost emailed LaVonne and asked her to replace me last week. I felt like I [...]

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Day 26: If You Want to Love Your Customers, Love YOU First

If this month's Customer Love Challenge did not go as you planned, let go of whatever threw you off track.