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You knew I would eventually do that, right? LaVonne didn’t believe me – she should know better by now. For those of you who were not a physicist in a former life (there’s like [...]

Have you ever wondered how and why people choose to do business with a particular company? Have you ever thought about why you do?

Not much to report today, hopefully that means everyone is busy launching their stuff! So I guess this will simply be mindless motivational blabber. I know how to do that.

Hope everyone had a great Thanksgiving - even you non-American types that call soccer football. A time set aside once a year to stuff as much food as physically possible down our throats and [...]

LaVonne has promised to let me loose from her radiator if I write this and make it funny. It's a conspiracy.

I'm back for another wonderful wrap-up of the week's activities for Customer Love.

That's right - I'm back. You would think that once I left the military I would have been over the whole 'volunteer for everything' dogma.

Some quick news about the most recent happenings...

Before I begin this ridiculously scattered rant, you may be wondering why a tile guy popped out of the woodwork. That’s right, a tile guy.