In Thoughts

Birdy Diamond here, flying in to deliver your daily Roving Robin Report! What’s going on in #customerlove land today? Let’s go see! 😀

Blogs

For those of you who read Holly Jackson’s guest post on Ittybiz yesterday, her friend Jason, has decided to declare himself. The site is still under construction, but you can see the awesome beginnings of his illustration website here.

Launches

Kathryn T Hunter has launched Getting Friendly with Social Media, her ten-part free e-course of mini-challenges.

Offers

From #customerlove veteran Colin Beveridge @icecolbeveridge:  “My #customerlove offer: free help if something number-related is holding you back.”

From awesome artist Kirsty Hall @kirstymhall:  “Who wants a 10 minute mini-Eyeball on their sales page?”

From Lee Stranahan: “go here and sign up to receive a free half-hour consulting session.”

Posts

Some great stuff today, both at home…

@DavidCrandall wrote this eye-opening post, What Is A Customer?

@yolandafacio wrote this awesome guest post listing 51 simple ways to practice #customerlove.

and abroad…

A wondrous post from @shawnaatteberry, who completes @Naomi Dunfordsother recent challenge.

Erica Douglass (ericabiz) wrote a great post on updating your IttyBittyIntro (for all those who hate the phrase ‘elevator pitch’, I have now created an alternative. You’re welcome. :-D)

@FloorElf recommends this post by Chris Guillebeau, and after reading it, I heartily agree: Starting Over — great inspiration & nudging for those of us seeking to practice good #customerlove.

Questions

Nothing on the TweetStream, but they don’t call me Question Lady for nothing, so here goes: To borrow a famous Question from the sci-fi world… “How are you feeling?”

Quotes

  • @ShinyDesigns I’m notoriously non-compliant with rules. They told me there weren’t any for #CustomerLove 🙂
  • @writteninsight Hrmm… can I do the #customerlove challenge without customers? *calls into the ether* Come here so I can love you! 😀
  • @ToriDeaux Setting up a facebook page for #customerlove would be an awesome procrastination tool. Sadly, I am facebook stupid.
  • @jenniferactiv8u Aargh! Go away for a couple days, and #customerlove sneakily starts in my absence!
  • @yolandafacio Goodnight everyone, sleep tight. Get up tomorrow ready to face the challenge, if you need something SHOUT so we can all help

And that’s the news of the day! 🙂 Join me here tomorrow for more of the latest #customerlove.

Recent Posts
Showing 5 comments
  • colin
    Reply

    I strongly recommend Kirsty’s offer! She’s very thorough and full of great ideas!

    • Birdy Diamond
      Reply

      Yes, she does good stuff, doesn’t she? 🙂

      I’m just hoping that her offer is still on the table when I have something to show her! 😀

  • holly
    Reply

    Thanks for featuring Jason! You rock, Birdy. 🙂

    • Birdy Diamond
      Reply

      Most welcome! 🙂

      Thank you kindly! And so do you & Jason!

      That’s what I love about doing this column – it gives me the pleasure & the privilege of sharing people who rock & the things they do with a wider world.

      Best of Fortune to you both!

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