In Thoughts

Hey, there, #CustomerLove-rs!

How is it going?
Birdy Diamond, Roving Robin & Paranormal Diva
* Your biz.
* Your challenge.
* Life in general.

For me, it’s been a busy week of creation. Not necessarily what I was ‘supposed’ to be creating, but beautiful pieces that are nurturing to the soul nonetheless. (And quite likely to show up on TwOOwls Art one of these days soon! :>)

The Challenge

LaVonneEllis -When you start to doubt yourself, think, “What do I need to hear right now?” And say that to your people. They need it too. #customerlove

The Qs from Sunday’s Tweetchat, placed for your perusal.

LaVonneEllis Welcome to the Sunday #customerlove tweetchat! Today’s topic is Who are you loving?

  • Q1. Who do we love?
  • Q2. Why do we love them?
  • Q3. How do they know you love them?
  • Q4. How would you like them to respond?
  • Q5. What would make you love them more?
  • Q6. Have you actually told a customer you love them?
  • Q7. How else could you tell them you love them?

The Qs from Tuesday’s Tweetchat, provided for your pondering.

The topic was ‘Word of Mouth’. The Guest Host was the lovely Tori Deaux. There was the obligatory Bacon, as well as pirates and inflatable zebras, from what I hear tell. (Missed this one – the siren song of sun was too strong.)

  • Q1. Do you track where your customers come from?
  • Q2. What do you do to encourage word of mouth?
  • Q3. Are there any specific tools or communities you find really good for word of mouth stuff?
  • Q4. Anyone tried creating content, downloads, swag or video specifically to build word of mouth awareness?
  • Q5. What would you like people to be telling each other about you?
  • Bonus Homework from Tori Deaux: take your A5 answers & turn them into some sort of sharable content.
  • Q6: What do you do to spread the word about other people’s work? Is helping them by word of mouth part of your process?

At this point, bacon and inflatable zebras took over the chat, so let us tastefully draw the curtain over the scene and move on.

The Qs from Saturday’s Skype Call (provide your own alliteration here! :-D)

Today we talked about our movement through the challenge and through our businesses. Some wondrous wisdom was shared, and, despite the Skype Weather Patterns being high winds and turbulent waters today, a great call was had by all.

  • Q1. What are you working on for the challenge?
  • Q2. Where are you stuck? If anywhere?

Audio is here. (First half only, alas, due to the Internet Weathers.)

Support

  • The ever-lovely Ryah Albatros will be putting together a small something on follow-through after product-creation for those of us who have a tendency to create and then put it in the ‘Done’ pile, forgetting little things like what to do next. E-mail her at ryahalbatros at-her-lovely-website informationjunkiesanonymous dot com if you would like to be included.
  • SilverMagpies is continuing to compile a list of guest posting opportunities for people. Contact her with your #CustomerLove-related guestposting opportunities and she will add you to the list. Looking for places to write? Go here.
  • It has come to my attention that there are those of you wondrous #Customer-lovers out there who are not familiar with the Caffeinated Business Chat, hosted every Monday by our own Rachel Acklin, aka the Caffeinated Elf. I am here to correct that. Click the link and sign up to receive information about the calls.

The Blog

Summing up the wondrous wisdom provided by you awesome customer-love-rs, you! 😀

The Fabulous (that’s you!)

  • Delisa Carnegie took some time out from her mission to reclaim us from the Zombees to create this bit of beauty. Not for sale, alas, but here is her shop, where other beauties await.
  • Kirsty Hall, wondrous purveyor of mad, obsessive projects, shares her work on her year-long project 365 Jars on the site of the same name. Here, she shares jar art from her past and others out there

Lola continues her wild, impetuous dance over at Sandi Amorim’s ‘Deva Coaching’ site.

The Fabulous Offers (from you & for you!)

  • Two-cent Storytellere Bolaji has some amazing free-for-addy books at his site. Be sure to stop by and pick up your copies! :>
  • Jade Craven is offering a magazine of marketing awesome! Sign up here to start your free subscription.

Flying Away (but not for long!)

That’s it for this time. Off to taxes and Empire-creation.

How about you? How will you be spending your week to come?

I’ll catch you on the wing!

Yours in #CustomerLove & BACON,
Birdy Diamond, Roving Robin & Paranormal Diva! :>

Recent Posts
Showing 6 comments
  • Sandi Amorim
    Reply

    Thanks for sharing Lola’s journey! I had no idea it was a wild, impetuous dance when we began 🙂

    • Birdy Diamond
      Reply

      *hee!* That’s the way of things, isn’t it? :>
      Most welcome – it’s been an amazing set of reads.

      Is this series by invitation only? Or may anyone join in?
      Also, is it running past the end of the Challenge?

  • Jade Craven
    Reply

    Thank you, as always, for your support 🙂 And for ensuring I stay up to date on what’s going on. xx

    • Birdy Diamond
      Reply

      Most welcome! :>
      Thank you for yours! 🙂

      I’ll do my best! 🙂
      Is that curating for the curators? 😀

  • Ryah Albatros
    Reply

    Hi Birdy, thanks for the lovely words about the follow through idea – I guess I’d better start sorting something out!

    • Birdy Diamond
      Reply

      Most welcome! :>
      I hope you do – I’m really looking forward to it.
      Could definitely do with something of the sort! :>

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