I know. I know how much you want to love someone (i.e., your customers)…and to be loved in return. But, I’m sure you know in dating and in business, you can definitely overshare in [...]
You knew I would eventually do that, right? LaVonne didn’t believe me – she should know better by now. For those of you who were not a physicist in a former life (there’s like [...]
Heya CustomerLovahs! It’s summer in my hemisphere, and in my world that means beach time, boats and beer. We couldn’t pick a more fun time of year to love up our customers. What did [...]
(In which I beat up Johnny B. Truant and run away scared from Charlie Gilkey.) I am – or at least, I try to be – the epitome of niceness. I hold doors open for old ladies. I give up [...]
A year ago today I stood up, took a step, and my left foot buckled under me. It was fast asleep, completely numb. I heard a crack as I went down, and I knew that wasn’t good. But as it [...]
