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Day 21: Have You Found IT Yet – Your Perfect Thing? I Have.

There's no need to wait, nothing to put off, you can start small.

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Day 19: Are You Stuck on Perfectionism?

What I’ve been getting out of my “stuck” behavior is freedom. Freedom to stay small and invisible.

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Day 18: Step Into Your Authority!

When you don't step into your authority and use all your experience and wisdom to help your clients, you're failing them.

Day 17: Our Greatest Strength

This month-long challenge is a challenge. I’m sure you noticed that. It’s also a thing that is as much about the participants as it is about the challenge itself. Today, I encourage you to look [...]

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Day 16: What Your Love Life Can Teach You About Marketing

Hey there, CustomerLover – I want to talk a bit about a different kind of lovin’. Get your mind of out the gutter! Marketing is like dating. If you hate both, hear me out before you make [...]

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Day 15: How to be nice, part III: Say sorry and put it right

I’ve been following the unravelling of News International with a mixture of Schadenfreude and disgust. Every time I feel like I’m starting to catch up on the latest news, some other [...]

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Day 14: Don’t Just Love Your Customers, Love Your Product

If you're having a hard time selling your product (or service), ask yourself how much you love it.

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Day 13: Tailor-made CustomerLove

I use feedback to give my people tailor-made customerlove. You can do this for your customers and business, too.

Day 12: On Not Rushing Love – Or – The Power of Lurking

I want you to know why lurking is okay.

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Day 11: A Little Hero Worship

You may not know it, but there's a hero inside you.