Make Customers Love You

What do you want your customers to feel after they buy something? Hell, what do YOU want to feel after YOU buy something?

Tribal - this is where it's at these days. It's all the rage, the latest craze, the new age of business and networking.

One of the shocking realizations of relationships (including those with customers) is learning that not everyone receives love in the same way you do.

How do you listen to your customers? By reading their comments, tweets, and messages. By asking questions and taking surveys. By connecting directly.

You can show your love. Now. For yourself. For your business. For your bestest people, the ones fortunate enough to be called your customers.

We know the difference between love and manipulation, and we’re so over these one-sided, go-nowhere relationships with marketers.

The man who sang the soundtrack to my childhood took the time to write me a personal message of encouragement. It still makes me grin today.

What small, 5-minute task can you do that will deliver a personalized, thoughtful touch to your customers? Do it.

You've made a commitment to see the Customer Love challenge through to the finish, and you intend to keep it.

What my mom can teach online entrepreneurs about business.